Landscape:

1. Number of Users: 5000
2. Number of Devices: 3500
3. Locations: 200
4. Resources deployed: 14

Challenge:

Need for high availability of IT Infrastructure for continuous business Operations

Approach:

In discussion with the business team and IT team of the client organizations and business-critical requirements where identified and action plan devised to ensure 24/7 operation.

Resolution:

Business critical IT assets were categorized based on locations, users and devices. Ensured that the asset are available always there by improving the efficiency of operations. Customer gained substantially by over achieving their performance targets.