A Large Private Bank with a Presence in more than 600 locations across India
Challenges Faced by Client:
- Different products were purchased by different branches and no scientific approach was followed while deciding the printer specifications. This resulted in multiple makes/Models of MFPs/ Printers. The client had been purchasing a wide variety of toners from different suppliers locally and depending on different brands for support.
- No uniform rates for the consumables, no control on the yield of toners, no visibility to IT team, and no single Ownership for the overall support.
Solution Provided by Accel:
- Collected Branch wise, MFP/printer-wise print volume details for 6 months
- Solution architect prepared a detailed plan to minimize the number of MFP Models, recommended models in line with the print volumes and proposed an integrated print management solution to the client.
- POC was demonstrated to the client for the managed print solution as well as MFP models recommended.
- Basis the customer inputs final print management solution was arrived.
- In a faced manner existing printers/MFPs have been replaced. All printers have been monitored through a brand agnostic print management solution
- After all 2 years, the entire fleet of MFPs consist of only three MFP models and the client has complete visibility to the print volumes by user/branch/ MFP
- Imprest toners have been placed at all client locations so that no interruption to client operations replenishment stock for consumed toners is done automatically through Print Management Solution
Outcome:
- Number of Printers was reduced by 32%
- Printing Costs were substantially reduced due to complete visibility and controls
- High-Quality prints