About Us
About Us
Your Digital Transformation Partner
The story of Accel is that of an IT Service pioneer serving the Indian IT industry landscape over 33 years with a vision to attain leadership in service quality and value to its customers.
In 1991, when the Indian IT services industry was in its nascent stage, several start-up ventures got formed to provide multi vendor IT Infrastructure Services as an alternative to original equipment manufactures(OEM) exorbitant rates for post warranty services and their monopoly. Realizing the business potential in this area, N R Panicker, an IT professional with several years of computer maintenance experience, turned entrepreneur along with few of his colleagues who had worked with in Hindustan Computer Limited(HCL) and founded Accel. Hands-on experience and strong commitment to customer satisfaction, helped Accel to grow fast to became a trusted name in the multi-vendor IT service industry.
The company has evolved over the years, to became a diversified technology services company having long term partnerships with customers and global technology leaders. The robust structure and resilient nature of the company allowed for timely adoption of emerging technologies and contemporary delivery models. Paradigm shifts that resulted in infrastructure moving to the cloud and the proliferation cyber threats and resultant emergence of cyber security practices, saw Accel grow its competencies in multiple domains.
The journey continues with steadfast adherence to the founding principles of delivering value through service. Accel remain at the forefront among the service providers in the ever-changing IT industry landscape.
Founder's Profile
A highly awarded technocrat with a star studded track record of over 40 years, N R Panicker is the visionary founder and CEO of the Accel Group of companies. He entered the IT industry as a young electronics engineer from the Government College of Engineering, Thiruvananthapuram and after a successful stint in HCL, he founded Accel in 1991. On growing the venture from a start-up to an MNC with full operational presence in seven countries, he guided the company through a successful IPO and later gained industry accolade with the acquisition of a majority stake of his venture by British Telecom. Ranked by DQ India as one of the Top 10 Key Influencers in the Indian IT Industry, he was also selected by the State Government and The Confederation of Indian Industry as one of the Top Ten CEO’s. Brimming with entrepreneurial drive he acquired several niche players in the IT Industry and established professional management teams across all the companies in the Group. A hands-on manager and a visionary leader, he continues to drive the Group through the crests and troughs of a dynamic industry. To know more visit www.nrpanicker.com
To be a leader in customer service through excellence in people, process and technologies.
To offer services that meet international quality standards backed by full lifecycle support bringing substantial benefit to customers through lower Total Cost of Ownership.
- Customer care and delight
- Pursuit of excellence through Quality
- Highest level of Integrity
- Respect for the Individual
- Optimum Value Proposition
Accel's Journey
1991-1995
Humble beginning as one of India's first multi-vendor IT Infrastructure services provider. Created all India service network Pioneered warranty management services.
1996-2000
Established offices in USA, UAE and Singapore. Acquired the services business of Network Ltd., an HCL Group company. Equity investment by ICICI Ventures and Intel Capital. Acquired the IT Infrastructure Services Division of Fujitsu ICIM.
2001-2005
Joint venture with Frontline Technologies, Singapore, Series of Investments in niche segments like embedded systems, banking applications and enterprise solutions.
2006- 2010
Went public with a successful IPO, Listed in National Stock Exchange of India. Became a subsidiary of BT Frontline Limited Singapore.
2011-2015
Acquired back BT Frontlines stake in the company. Consolidated IT Services portfolio. Setup Cyber Security Company in Singapore. Exited the IT Services, business in 2015 by strategic sales to CAC Holdings Corp., Japan. Launched Accel Media as a Group Entity
2019 - 2024
Relaunched Accel IT Services. Consolidated into IT Services, Media and Realty. Invested in an electronics R&D venture, Cetronics Technologies. Acquired IT infrastructure services company, Computer Factory India Private Limited and Ensure Support Services a division of Redington India limited. Invested in Bengaluru based IT Security company, Secureinteli Technologies Private Limited.
YEARS OF EXPERIENCE
Locations
Customers
Employees
Our Businesses
Services
Enterprise IT Infrastructure
Data Center and Cloud Infrastructure
Workplace Transformation Services
Network Transformation Services
Tools and Automation for Asset Management
Operations Management
Managed Services
Remote Infrastructure Management
Technical Helpdesks
Facility Management
Network Management
Security Operation Center
Professional Services
IMAC Services
Infrastructure Upgrades
Data Erasure
Oncall Support Services
User Training
Warranty Management
Warranty Fulfillment Services
Onsite Support Services
Reverse Logistics Services
Warehousing
E-Waste Management
Cyber Security
Security Consulting and Risk Advisory
Vulnerability and Threat Assessment
Technology Integration
Managed Security Operations
Application Security Services
Managed Print Services
Device Technology Solutions
Customized Print Solutions
Workflow Automation
Secured Printing
Print Management Solutions
Cyber Security
Security Consulting and Risk Advisory
Vulnerability and Threat Assessment
Technology Integration
Managed Security Operations
Application Security Services
Managed Print Services
Device Technology Solutions
Customized Print Solutions
Workflow Automation
Secured Printing
Print Management Solutions
Management Team
Certifications
ISO/IEC 27001:2022
Information Security Management System
ISO/IEC 20000-1:2018
Information Technology- Service Management
ISO 9001:2015
Quality Management
System