US Based IT Services Company – A Leading US based procurement intelligence and analytics provider KEY BUSINESS DRIVERS Key objective of this project was to investigate network compromise due to compromised accounts & malware infection Reducing cost of ownership by proactive identifications of threats lead indicators minimizing cost of disruption and recovery Reducing cost of […]
Optimizing IT Support for Leading ICT Company Information and Communication Technology (ICT) Client Background: A leading ICT and telecom services provider facing recurring IT support issues across its user base. Challenges: High volume of calls related to password issues, particularly O365 and AD. Frequent WiFi connectivity disruptions for laptop users. Reports of system performance issues, […]
Unified IT Management Solution for a Leading Steel Manufacturer Client Background: A leading global manufacturer of stainless steel with multiple manufacturing and processing facilities in India and abroad, including a strong network in 15 countries. Objective: To manage the entire IT infrastructure across multiple plants and sites through a “single window” support approach, covering database […]
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