Leading Private Sector Scheduled Commercial Bank in India Client OverviewA leading private sector bank in India, this institution is among the new generation banks that received a scheduled commercial bank license from the Reserve Bank of India. The bank operates over 400 branches across India as of March 31, 2022, and is publicly listed on […]
Optimizing IT Support for Leading ICT Company Information and Communication Technology (ICT) Client Background: A leading ICT and telecom services provider facing recurring IT support issues across its user base. Challenges: High volume of calls related to password issues, particularly O365 and AD. Frequent WiFi connectivity disruptions for laptop users. Reports of system performance issues, […]
Unified IT Management Solution for a Leading Steel Manufacturer Client Background: A leading global manufacturer of stainless steel with multiple manufacturing and processing facilities in India and abroad, including a strong network in 15 countries. Objective: To manage the entire IT infrastructure across multiple plants and sites through a “single window” support approach, covering database […]