A Large Private Bank with a Presence in more than 600 locations across India Challenges Faced by Client: Different products were purchased by different branches and no scientific approach was followed while deciding the printer specifications. This resulted in multiple makes/Models of MFPs/ Printers. The client had been purchasing a wide variety of toners from […]
Enhancing V-SAT Services with Accel Background Accel Management, known for its expertise across various business domains, decided to expand into the technology sector. As part of this strategic shift, Accel targeted new business opportunities by participating in business conferences and exhibitions. During this period, Accel engaged with an international brand specializing in V-SAT (Very-small-aperture terminal) […]
Leading Private Sector Scheduled Commercial Bank in India Client OverviewA leading private sector bank in India, this institution is among the new generation banks that received a scheduled commercial bank license from the Reserve Bank of India. The bank operates over 400 branches across India as of March 31, 2022, and is publicly listed on […]
International Medical Equipment Manufacturer – Enhancing Service Efficiency for Diagnostic Equipment with Accel Background A leading global brand in diagnostic equipment faced significant challenges in servicing their high-value equipment, which costs up to INR 20 million. These devices were widely used by national and research institutes, state and central hospitals, and large corporate hospitals across […]
Global IT Accessories Manufacturers – Transforming Warranty Support with Accel Background A global manufacturer of computer and gaming accessories faced significant challenges with its warranty support system. Customers had difficulties reaching dealers for warranty issues, dealers struggled with obtaining approvals, and the company incurred high costs due to fraudulent warranty claims. Challenges Customer Access Issues: […]
Financial Services Company – A Leading financial services group with major presence in almost all areas such as Asset Management, Strategic private equity investment, Arbitrage, investment banking KEY BUSINESS DRIVERS Being NBFC in India client has adopted digital transformation within the organization and wanted to have robust security in place The need of the hour […]
Fleet Management Company – The organization operates a fleet of rigs, boats, and vessels that transport materials, equipment, and personnel. Organization serves offshore oil and gas industry worldwide KEY BUSINESS DRIVERS Customer wants to know to what extent the system meets their needs Analyse system security based on business functionality and impact Identify vulnerability root […]
US Based IT Services Company – A Leading US based procurement intelligence and analytics provider KEY BUSINESS DRIVERS Key objective of this project was to investigate network compromise due to compromised accounts & malware infection Reducing cost of ownership by proactive identifications of threats lead indicators minimizing cost of disruption and recovery Reducing cost of […]
Optimizing IT Support for Leading ICT Company Information and Communication Technology (ICT) Client Background: A leading ICT and telecom services provider facing recurring IT support issues across its user base. Challenges: High volume of calls related to password issues, particularly O365 and AD. Frequent WiFi connectivity disruptions for laptop users. Reports of system performance issues, […]
Unified IT Management Solution for a Leading Steel Manufacturer Client Background: A leading global manufacturer of stainless steel with multiple manufacturing and processing facilities in India and abroad, including a strong network in 15 countries. Objective: To manage the entire IT infrastructure across multiple plants and sites through a “single window” support approach, covering database […]