One of the Leading Warehousing and Logistics Companies
One of the Leading Warehousing and Logistics Companies Landscape: Number of Users: 5000 Number of Devices: 3500 Locations: 200 Resources deployed: 14 Challenge: Need for high availability of IT Infrastructure for continuous business Operations Approach: In discussion with the business team and IT team of the client organizations and business-critical requirements where identified and action […]
A data analysis firm which uses financial market ranking of assets to give measurable value.
Global leader in developing benchmarked indices based on performance on individuals. A data analysis firm which uses financial market ranking of assets to give measurable value. Key Challenges: Manual deployment process which was time consuming and error prone System occasionally faced performance issues due to poor resource allocation during peak loads. The application frequently experienced […]
A Large Private Bank with a Presence in more than 600 locations across India
A Large Private Bank with a Presence in more than 600 locations across India Background Accel Management, known for its expertise across various business domains, decided to expand into the technology sector. As part of this strategic shift, Accel targeted new business opportunities by participating in business conferences and exhibitions. During this period, Accel engaged […]
Enhancing V-SAT Services with Accel
Enhancing V-SAT Services with Accel Background Accel Management, known for its expertise across various business domains, decided to expand into the technology sector. As part of this strategic shift, Accel targeted new business opportunities by participating in business conferences and exhibitions. During this period, Accel engaged with an international brand specializing in V-SAT (Very-small-aperture terminal) […]
International Medical Equipment Manufacturer – Enhancing Service Efficiency for Diagnostic Equipment with Accel
International Medical Equipment Manufacturer – Enhancing Service Efficiency for Diagnostic Equipment with Accel Background A leading global brand in diagnostic equipment faced significant challenges in servicing their high-value equipment, which costs up to INR 20 million. These devices were widely used by national and research institutes, state and central hospitals, and large corporate hospitals across […]
Global IT Accessories Manufacturers – Transforming Warranty Support with Accel
Global IT Accessories Manufacturers – Transforming Warranty Support with Accel Background: A global manufacturer of computer and gaming accessories faced significant challenges with its warranty support system. Customers had difficulties reaching dealers for warranty issues, dealers struggled with obtaining approvals, and the company incurred high costs due to fraudulent warranty claims. Challenges Customer Access Issues: […]
Optimizing IT Support for Leading ICT Company
Optimizing IT Support for Leading ICT Company Information and Communication Technology (ICT) Client Background: A leading ICT and telecom services provider facing recurring IT support issues across its user base. Challenges: High volume of calls related to password issues, particularly O365 and AD. Frequent WiFi connectivity disruptions for laptop users. Reports of system performance issues, including […]
Unified IT Management Solution for a Leading Steel Manufacturer
Unified IT Management Solution for a Leading Steel Manufacturer Client Background: A leading global manufacturer of stainless steel with multiple manufacturing and processing facilities in India and abroad, including a strong network in 15 countries. Objective: To manage the entire IT infrastructure across multiple plants and sites through a “single window” support approach, covering database management, patch […]
Leading Private Sector Scheduled Commercial Bank in India
Leading Private Sector Scheduled Commercial Bank in India Client Overview A leading private sector bank in India, this institution is among the new generation banks that received a scheduled commercial bank license from the Reserve Bank of India. The bank operates over 400 branches across India as of March 31, 2022, and is publicly listed […]