Professional Services

IMAC – For a large organization with presence in multiple locations it is very important to have visibility and control on the assets spread across the country, manage IMAC () efficiently and ensure compliances (RBI, Board, Cyber security, etc). Accel has been providing IMAC Services to large corporates with vast (1000+ locations) presence in India. Apart from IMAC services, we supply and deliver new products and collect old/defective products to customer locations.

As part of the installation support, we take back-up from existing machines and reload into the new machine, client business application loading, domain configuration, imaging at the OEM factory/warehouse.

PAV and Asset Tagging – Physical Asset Verification (PAV) or wall-to-wall asset counting is an important activity and mandatory for a few customers as part of their compliance requirement. We have been providing comprehensive PAV support to many leading organizations and BFSI clients. Capturing hardware and software details while doing the PAV is an added-value service Accel provides through automation as well as physical visits to client locations.

On call Support – Out-of-warranty assets that are not covered under any comprehensive maintenance contract shall be supported on a “On call Support” model. Accel can be the single point of contact for supporting diverse and heterogeneous assets. We offer uniform pricing through rate contracts for large clients. This way, quality services are assured at competitive prices.

Software Upgrade – Patch update, OS upgrade, Hardware upgrades (RAM, Hard Disc), and removing the old versions of unused OS. We have completed more than 100,000 upgrades for BFSI customers alone apart from customers from other verticals.

Buy Back – Disposing of old assets at the time of replacing them with new assets, especially when the assets are spread across multiple locations, is a major challenge for customers. Accel offers buyback of old IT assets and undertakes the responsibility of collecting those units from anywhere in India. If the customer needs an E-waste certificate, the same shall be provided.